About Jurong Point
Amenities
Our friendly customer service counter staff at Jurong Point are here to assist you. Whether you have questions about Jurong Point's promotions or need directions, we're ready to help.
Location: JP2, Level 3 (entrance of Mongkok)
Type of services offered:
- General enquiries
- Wheelchairs on loan
- Redemptions
- Lost & found
Opening hours: 10am – 10pm (last redemption at 9.45pm)
Contact: 6950 8135
Email: [email protected]
Free WIFI
Surf while you shop with our free WiFi service. Wherever you are at Jurong Point, you have the freedom to connect to the internet via WiFi for free.
Misplaced an item during your visit? Please approach our customer service counter at JP2, Level 3 or contact us at 6950 8135 for immediate assistance.
Parents can now shop in Jurong Point with a peace in mind
- Near Kopitiam, #03-20
- Opposite Samsung, #B1-49
- Mongkok St, #03-69
Complimentary wheelchairs are available for our visitors with limited mobility, Please contact our customer service counter, at 6950 8135, and we’ll be happy to help. Wheelchair friendly lifts, corridors and toilets are available throughout Jurong Point.
POSB – JP1 #B1-20 & JP2 #03-01
UOB – JP1#01-16C/D
AXS Machine – JP1 Drop-off point
SAM Machine – JP1 #B1-45 SingPost
At Jurong Point, we have 4 EV lots provided with AC 22kW charger
- JP1 B2 - Lot no. 231 and 232
- JP2 B1 - Lot no. 17 & 18, near Samsung (#B1-09 to 11)
By public transport
Boon Lay Bus Interchange
SBS Transit:
30, 79, 154, 157, 174, 174e, 179, 179A, 181, 182, 182M, 192, 193, 194, 198, 199, 240, 241, 242,243W/G, 246, 249, 251, 252, 254, 255, 257, 405
SMRT:
172, 178, 180, 187
Taxi stand
Taxi stand A – Boon Lay Way
Taxi stand B – Jurong West Central 2
Boon Lay (EW27)
Boon Lay (EW27) Station
5 minutes from Exit A
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